Dubai

Al Waqaa 1, Dubai, UAE

+971 5050 83766

24/7 Customer Support

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Privacy Policy

Introduction

We take your right to privacy seriously and want you to feel comfortable using our digital services. This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us via websites, mailing lists, or when you register to use the Free Wi-Fi service within our venue.

This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

Website Privacy Policy

A. Collection of Data via Websites

Please take note that your user name, e-mail address, or other submissions that you make on our websites may contain your real name or other personally identifiable information and, as a result, may appear on our websites. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on our websites (if at all) is set forth below.

B. Use of Data collected via Websites

We may use Data to customize and improve your user experience on our websites. We will make efforts so that your Data will not be provided to third parties unless;

  • provided for otherwise in this Privacy Policy;
  • we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data;
  • a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider;
  • pursuant to legal process or law enforcement;
  • we find that your use of our websites violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property; or,
  • a site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy.

In the event you choose to use links that appear on our site to visit other websites, you are advised to read the privacy policies that appear on those sites.

Mailing list privacy policy

A. General Consent to Processing

By submitting your name onto FCPORTAL’s mailing list, you are consenting to the processing of Data for a series of specific purposes:

To send you marketing communications regarding FCPORTAL venues, relevant events and offers.

B. Data-sharing

FCPORTAL never share or sell your e-mails address with any third-parties for any commercial purposes. We may, on occasion, send you communications on behalf of third-parties that we work with.

C. Unsubscribing

You have the right to unsubscribe / deregister from the FCPORTAL mailing list at any time. This can be achieved by unsubscribing via the link provided at the bottom of any FCPORTAL e-mail communication.

FCPORTAL free Wi-Fi privacy policy

A. General Consent to Processing

By registering for FCPORTALs Free Wi-Fi service, you are consenting to FCPORTAL processing your Data for a series of specific purposes:

  • To ensure that only legitimate users are accessing the FCPORTAL Free Wi-Fi service.
  • To help us identify and assist users experiencing issues with connection to and use of the FCPORTAL Free Wi-Fi service.
  • To collect anonymised aggregate location data on the number of people in the venue, crowd density and flow around the venue.
  • To send you marketing communications regarding FCPORTAL venues, relevant events and offers.

B. Connecting to FCPORTAL Free-Wi-Fi with a third-party authentication service.

When you create your FCPORTAL Free –Wi-Fi account, and authenticate with a third-party service, (like Twitter, Facebook or LinkedIn) we may collect, store, and periodically update information associated with that third-party account, such as your lists of friends, followers or connections, as well as any other information that is shared by the third-party service. The information we get from these third-party authentication services depends on your settings and their privacy policies, so please check what those are.

FCPORTAL may use this information to tailor the communications and services we offer you.

FCPORTAL will NEVER use the access granted by the third-party authentication services access to undertake any of the following without your further permission:

  • Post content on your behalf
  • Follow / unfollow other users
  • Change your profile information
  • Add hashtags to your posts / tweets
  • Republish content
  • Deploy your content for commercial promotion
  • Store non-public content (i.e., direct messages)
  • Share or publish private posts / tweets or confidential information

C. Data-sharing

FCPORTAL NEVER share or sell your Data with any third-parties for any commercial purposes. We may, on occasion, send you communications on behalf of third-parties that we work with.

D. Unsubscribing

You have the right to unsubscribe / deregister from the FCPORTAL Free Wi-Fi service at any time. This can be achieved by:

  • Unsubscribing via the link provided at the bottom of any FCPORTAL e-mail communication
  • Removing the connection / permissions associated with the FCPORTAL Free Wi-Fi service within the settings of the third-party authentication service that you used to authenticate to our service.